SOLVED! Magic Jigsaw Puzzles Virus – Fix It Now

Once it comes to the Magic Jigsaw Puzzles virus, the main culprit is a corrupted application and it will be wise to uninstall and reinstall the game. One other main recommendation is to perform a virus scan. To continue playing Magic Jigsaw Puzzles safely, you will have to take a few minutes to read this article. 

The Usual Suspects

Magic Jigsaw Puzzles is in essence a program and as time passes by, programs could be damaged, corrupted, etc. Needless to say, if programs run into issues, they would act up from time to time which may look like the result of virus attacks. Still, it won’t hurt to give viruses some thought as well as they could complicate the operations of programs. 


Uninstall And Reinstall

  • Step 1: Press Windows + I to open Settings.
  • Step 2: Select Apps then go to Apps & features.
  • Step 3: Locate Magic Jigsaw Puzzles, click it and pick Uninstall.
  • Step 4: Restart your computer.
  • Step 5: Go to Search bar, type ms store and press enter to open Microsoft Store.
  • Step 7: Search for Magic Jigsaw Puzzles then download and install it.
  • Step 8: After the installation finishes, launch the game and see how things turn.

Note: Depending on the situation, you may want to perform a clean boot as you uninstall and reinstall Magic Jigsaw Puzzles. 

  • Step 1: Press Windows + I to open Settings.
  • Step 2: Select Apps then go to Apps & features.
  • Step 3: Locate Magic Jigsaw Puzzles, click it and pick Uninstall.
  • Step 4: Return to the desktop screen then press Windows + R to open Run.
  • Step 5: Type msconfig then hit Enter to open System Configuration.
  • Step 6: In General tab, pick Selective startup and uncheck Load startup items.
  • Step 7: Navigate to the Services tab, click Hide all Microsoft services and pick Disable all.
  • Step 8: Go to the Startup tab and click Open Task Manager.
  • Step 9: In the Startup tab of Task Manager, select each startup item while hitting Disable.
  • Step 10: Close the Task Manager, go back to the System Configuration then hit OK to save changes.  
  • Step 11: Restart your computer.

Now, you should open the Microsoft Store, reinstall the Magic Jigsaw Puzzles and witness the result. If the game works as expected, you could conclude that software conflict is at fault. For good measure, you have to uninstall applications you recently installed. After you finish, go through the steps below to go back to normal startup.

  • Step 1: Press the Windows key, type msconfig then hit Enter.
  • Step 2: In System Configuration, go to the General tab, pick Normal Startup then click OK.
  • Step 3: Restart your computer.

Perform A Virus Scan 

  • Step 1: Press Windows + I to open Settings.
  • Step 2: Select Update and Security then choose Windows Security.
  • Step 3: Go to Virus and threat then pick Scan.
  • Step 4: Proceed to hit Microsoft Defender Offline scan then hit Scan now.
  • Step 5: Wait for the scan to complete then launch Magic Jigsaw Puzzles again.

A Guide For Novices

  • Use coins to buy new sets in the Puzzle Shop. The price of coins is labeled on each of the sets.
  • Solve your friend’s puzzle using Energy. One puzzle requires one unit of Energy.
  • Preview the assembled puzzle by clicking the eye icon.
  • To remove an incomplete puzzle, hover the mouse over the puzzle and once the basket icon appears, click it.
  • Use the shortcuts like Spacebar to start the game and P to show or hide the preview.
  • Watch short videos and choose a card to get prizes every day.

Magic Jigsaw Puzzles Not Working: Guidelines 

Run Troubleshooter

  • Step 1: Press Windows + I to open Settings.
  • Step 2: Select Update & Security then choose Troubleshoot.
  • Step 3: Click Additional troubleshooters and hit Windows Store Apps.
  • Step 4: Hit Run troubleshooters then wait as Windows looks for the error.
  • Step 5: When the error has been identified, hit Apply this fix and allow the process to run all the way. Last but not least, restart the computer and give the game a go.


  • Step 1: Hit the start menu, type ms store then pick Microsoft Store.
  • Step 2: Go to the Library then click Get Updates.
  • Step 3: From the list, choose Magic Jigsaw Puzzles then click Update.
  • Step 4: After the update is complete, launch your game again and check if it opens successfully.

Take Windows Into Account 

  • Step 1: Press Windows key + I to open Settings.
  • Step 2: Choose Update & Security then navigate to Windows Update.
  • Step 3: Click Check for updates and if an update is available, it will be automatically downloaded and installed.
  • Step 4: Restart your computer.

Re-register Store

  • Step 1: Press Windows + X to open Quick Link Menu.
  • Step 2: Select Powershell(Admin) to open PowerShell with administrative privileges.
  • Step 3: Type Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”} then hit Enter.
  • Step 4: Once the command concludes, restart your device and then check the performance of your game.

Can I Restore My Progress?

Yes, you can restore the progress of your game at will. To restore game progress, you need to log into the app using the same details you used back when you registered the application.

  • Step 1: Click the Settings icon in the top right corner then select Account. 
  • Step 2: Choose one of the log-in options, key in your details then click Log in.

Is It Possible To Change The Background Color?

Before thinking of changing your background color, it is important to note that some colors are available only with the VIP subscription.

  • Step 1: Click start a puzzle
  • Step 2: Right-click the board then pick the background color of your choice.

What Should I Do If I Purchased A Puzzle Pack And Never Received It?

  • Step 1: Go to the Jigsaws Store, navigate to the left side then click My packs.
  • Step 2: Find the pack from the list, click it, and then hit Restore. If you cannot find the package you purchased, you can contact the support team using email or via their socials.

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