SOLVED! Windows Media Player Encountered A Problem While Burning The File To The Disc

If Windows Media Player encountered a problem while burning the file to the disc, there could be a small hitch in Windows Media Player and you can get rid of it by running the troubleshooter. You should also consider trying another disc, uninstalling third-party burning software, turning on Windows Features, and changing the burning speed. This article also will explain other additional solutions like stopping programs in the background, defragmenting disks, and checking privacy settings.

The Usual Suspects


For your information,  Windows Media Player allows people to configure burning settings such as the burning speed. However, if you mess up the settings, the burning process could go haywire. Hence, regarding “Windows Media Player encountered a problem while burning the file to the disc”, you should give settings some thought. 


The shiny part of the disc is delicate and a single scratch can render it useless. Needless to say, if you use a damaged disc to burn files, it’s only natural that error would surface. 

Third-Party Applications

On Windows, you can install whatever third-party applications you like provided that they are compatible with your device. Still, on occasions, the applications may come into conflict and mess up the performance of a lot of features. For instance, the presence of a third-party disc-burning application can interfere with the Burn feature of Windows Media Player.

What Must Be Done

Run Troubleshooter

  • Step 1: Press Windows key, type msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic and hit enter.
  • Step 2; Hit Next then wait as the troubleshooter tries to identify the problem.
  • Step 3: Once it has been identified, click Apply this fix then wait as the problem is being fixed. Lastly, close everything then try burning your file again.

Use Another Disc

To be sure that the error is not caused by the disc, you will need to use another disc. If a new disc is not available, clean the disc and burn the file one more time. To clean a disc, use clean soft cloth and cleaning agent. Of course, you should see if the disc has scratches on the readable side.

Uninstall Third Party Applications

If you have any other third-party disc-burning applications on your computer, uninstall them and see how things turn out.

  • Step 1: Press the Windows key + R to open Run.
  • Step 2: Type Control and hit Enter to open Control Panel.
  • Step 3: Pick Programs and features then go through the list of all the programs on your device.
  • Step 4: If you notice third-party burning applications, right-click each of them then select Uninstall/Change.
  • Step 5: Hit Yes on the User Account Control prompt and follow the onscreen instructions to uninstall.
  • Step 6: Restart your device then burn the files using Windows Media Player like usual.

Turn Windows Features Off And On Again 

  • Step 1: Press the Windows key + R to open Run.
  • Step 2: Type Control and hit Enter to open Control Panel.
  • Step 3: Pick Programs and features then click Turn Windows features on or off.
  • Step 4: Uncheck the checkbox next to Media features, close all open windows and restart your computer.
  • Step 5: When the screen comes back on, open Control Panel again then check the checkbox of Media features.
  • Step 6: Restart your computer.

Apply Changes To Burning Speed

  • Step 1: Open Windows Media Player, navigate to the top left then click Organize.
  • Step 2: Go to the Burn tab and hit the dropdown menu beside Burn Speed.
  • Step 3: Change the Burn Speed to Medium then hit Apply.
  • Step 4: Choose OK to save changes, close the application and restart your computer.

Stop Programs In The Background

  • Step 1: Press the Ctrl + Alt + Delete to open Security options then pick Task Manager.
  • Step 2: Under Apps, click each of the running programs you do not need and hit the End task.
  • Step 3: Close the Task Manager then determine whether the issue persists. 

Defragment Disks

  • Step 1: Press the Windows key, type defragment and pick Defragment and Optimize Drives.
  • Step 2: Select the disk you want to defragment then determine if the disk needs to be defragmented or not by hitting Analyze disk.
  • Step 3: After Windows has finished analyzing the disk, check the percentage of fragmentation. If it is above 10%, you need to defragment your disk.
  • Step 4: Hit Optimize to start the defragmentation then wait as Windows runs the process. This process might take several minutes depending on the degree of fragmentation.

Think About Privacy Settings

  • Step 1: Launch Windows Media Player then click Organize.
  • Step 2: Select Options then go to the Privacy tab.
  • Step 3: Under Enhanced Playback and Device Experience, uncheck the boxes beside all the following options.
    • Disable media information from the Internet;
    • Update music files by retrieving media info from the Internet;
    • Download usage rights automatically when I play or sync a file;
    • Automatically check if protected files need to be refreshed;
    • Set the clock on devices automatically.
  • Step 4: Select Apply then choose OK to save changes.
  • Step 5: Restart your computer then check if the error has been solved.

What is CD-Read Writable?

CD-Read Writable often abbreviated as CD-RW is a term used to refer to a CD that may be written and rewritten several times. This type allows data to be erased or updated when the need arises.

Does Defragging Speed Up The Computer?

Yes, whenever your computer responds slowly, it is recommended to defragment the hard disk. Defragmenting organizes the data in the disk drive, this improves its performance. You can set the defragment tool to run automatically using the following steps:

  • Step 1: Press the Windows key, type defragment then pick Defragment and Optimize Drives.
  • Step 2: Under Schedule optimization, click Change settings.
  • Step 3: Check the box beside Run on a schedule then select your preferred frequency from the Frequency dropdown menu.
  • Step 4: Hit OK to save changes and the tool will automatically run when the chosen time arrives.


  • In place of a cleaning agent, you can mix a half-teaspoon of mild soap in water to clean discs.
  • Place the disc away from direct sunlight. 
  • When storing your disc, consider using a protective sleeve.
  • When cleaning a CD, clean the disc player as well.
  • Set the frequency of the Disk Defragment tool to weekly.
  • Regularly remove non-essential programs and files from your hard disk.

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