SOLVED! Windows Live Mail Messages Could Not Be Displayed

Launched in 2007, Windows Live Mail is a solid email client for those that own Windows computers. That being said, while Windows Live Mail works well for most of the time, it’s not immune to errors. For instance, Windows users sometimes cannot see their messages on Windows Live Mail which is annoying by all accounts. Read to end if you like to know more about Windows Live Mail “messages could not be displayed”, causes as well as solutions.

A List Of Possibilities

Windows Registry 

In case you don’t know, the Registry is a central database containing settings used by computers as well as apps. If there is an issue in the Windows Registry, it’s only natural that things would go haywire. Thus, regarding Windows Live Mail “messages could not be displayed, you should give the Registry some thought.

Corrupted System Files

On Windows, system files in essence define the way computers work. That means if there is corruption in the system files of your computer, you should come across quite a few errors.


All in all, space impacts computers and apps on them in many aspects. It’s not uncommon for Windows Live Mail to be unable to display messages if storage is inadequate.


Malicious software can target specific programs on computers and Windows Live Mail is not an exception. If malware attacks Windows Live Mail, its features would suffer until Windows users take action.


Edit Windows Registry 

Editing windows is a delicate task that can result in more problems if not done properly. Follow this guide to configure windows registry files for Windows Live Mail on your pc.

  • Step 1: Go to Search bar, type Regedit and hit Enter.
  • Step 2: Click yes on the popup prompt to open Registry Editor.
  • Step 3: For good measure, create a registry backup. (File > Export). Select the backup name, its location then set the range to all and click save. The process might take up to two minutes, depending on your PC specs.
  • Step 4: Click on HKEY_CURRENT_USER on the left pane and navigate to the following directory HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Live Mail.
  • Step 5: Right-click the Windows Live Mail directory, select New then click on the (DWORD 32-bit) value. Next, right-click on the created file and rename the file to RecreateFolderIndex. Repeat the process to create two additional files then name them RecreateStreamIndex and RecreateUIDLIndex.
  • Step 6: Double-click on the three entries you’ve created and set the value to 1 for all the entries.
  • Step 7: Save the windows registry changes, restart your computer and launch Windows Live Mail.

Scan PC For Malware

In 2016, a Microsoft security intelligence report brought to light a malware named ‘Dexter,’ targeting Windows Live Mail users. In the initial stage of the attack, the malware sends a phishing email to the victim containing a malicious attachment. Suppose the user opens the attachment, the malware downloads and executes a payload that will infect the victim’s computer creating a backdoor. The backdoor can install additional malware on the victim’s computer that can lead to multiple errors.

Hence, once it comes to Windows Live Mail “messages could not be displayed”, you should scan PC for malware. You can use a free online scanner, an anti-malware program, or a built-in scanner if you have Windows 10. We recommend using an anti-malware program like Malwarebytes. Here’s a quick guide on how to scan your computer for malware using Malwarebytes:

  • Step 1:  Download and install Malwarebytes
  • Step 2: Open Malwarebytes and click the “Scan” button
  • Step 3: You can remove any malware found by clicking the “Quarantine” button

Use System File Checker 

  • Step 1: Go to Search bar, type cmd and select Run as administrator from the list of options.
  • Step 2: Type sfc  /scannow in Command Prompt (Admin), hit Enter and let the process run all the way.
  • Step 3: Close everything, restart your computer and determine whether the issue persists.

Free Up The Storage

If you’re running out of storage space on your computer, you may want to consider deleting some of your older emails to free up space. Before you start deleting emails, it’s important to ensure you don’t need them. If you’re unsure, you can always archive your emails instead of deleting them. That way, you can still access them later if you need to.

Once you’ve decided which emails you can delete, there are a few different ways to do it. You can delete them all at once or set up a system to automatically delete them after a certain amount of time.


  • Ensure that your antivirus program is up-to-date.
  • Only install the applications from reputable sites.
  • Don’t open emails from strangers.

Does Windows Mail Live Work With Gmail?

Yes. Windows Mail Live has features that support most web-based email clients, including Gmail, Hotmail, and Yahoo.

Can I Transfer Windows Mail Live To A New Computer?

Yes. You can transfer your Windows Live Mail account to another computer. Your emails should automatically sync whenever you log in to your Windows Live Mail account on a new device. However, if this does not happen, you can follow the following steps to migrate your account manually.

  • Step 1: Launch Windows Live Mail on your old pc.
  • Step 2: Click on file > Export mail> Mail messages.
  • Step 3: Create a new folder on the PC and export the emails with Microsoft Windows Live Mail as the file format. Repeat the export process for all the email folders you want to migrate and save the exported folder in an external storage device
  • Step 4: Launch Windows live on your new pc and sign in with your Microsoft live mail ID.
  • Step 5: Click on file > Import Messages, navigate to your external storage device, and select the exported folder.
  • Step 6: Click on save > finish to import your Windows Live messages.

Can I Install Windows Mail Live On Windows 11?

Yes. Windows 11 supports Windows mail and all its features.

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