SOLVED! Hallmark Card Studio Cannot Connect To Internet

Nowadays, once it comes to designing cards on computers, Hallmark Card Studio is one of the best programs available. Effective and effective, Hallmark Card Studio enables Windows users to create all sorts of card designs at will. However, it’s not uncommon for Hallmark Card Studio to give people a hard time in use. Read to the end to learn more about Hallmark Card Studio “cannot connect to Internet”.


Generally speaking, if Hallmark Card Studio says that it cannot connect to the Internet, the impact varies from case to case. For your information, Hallmark Card Studio comes in two versions: online and offline. The online version needs Internet connection at all times to access resources. On the other hand, the offline version stores templates, cards, and graphics on computers so it does not need an Internet connection.

That being said, even if you use the offline version of the Hallmark Card Studio, a stable Internet connection still proves handy. For instance, if you like to share your cards on social media, you need to have access to the Internet.


In use, Hallmark Card Studio could run into many problems but regarding Hallmark Card Studio “cannot connect to Internet”, you should consider these possibilities:

  • Your PC is not connected to the Internet.
  • Your Internet settings complicate Internet connection.
  • Your antivirus program is stopping Hallmark Card Studio from accessing the Internet.


Note: To be on the safe side, you should back up your Hallmark Card Studio event planner beforehand. The backup comes in handy in case you need to uninstall and reinstall Hallmark Card Studio.

Give Internet Connection Some Thought

In the beginning, you should check out the network equipment to determine whether everything works as expected. That means you must scan cables, routers, and so on for signs of damage. If you come across damaged equipment, carry out repair/replacement. Aside from that, you should contact your Internet Service Provider (ISP) to see if there is a service outage.

Apply Changes To Settings

Some Internet settings on your PC may be unsuitable for Hallmark Card Studio. You need to fix such settings so that the software can gain Internet access.


Hallmark Card Studio does not work well with proxy servers in an Internet connection. You should disable the proxy server in your Internet settings – if one is active.

  • Step 1: Press Win + I to open Settings.
  • Step 2: Open Network & Internet.
  • Step 3: Go to Proxy.
  • Step 4: Toggle Use a Proxy Server to “disabled”.


If Hallmark Card Studio keeps saying that it cannot access the Internet, the firewall may be denying Internet access to Hallmark Card Studio. Thus, regarding Hallmark Card Studio “cannot connect to Internet”, it’s a good idea to make an exception for the program.

  • Step 1: Go to the Search bar, type Firewall, and hit Enter.
  • Step 2: Choose the “Allow an app or feature through Windows Firewall” option.
  • Step 3: Click on the “Change Settings” button.
  • Step 4: Select your installation of the Hallmark Card Studio.
  • Step 5: Click on the “OK” button to save the changes and apply them.
  • Step 6: Click on the “Close” button on the Windows Firewall interface.

Note: Some versions of Windows may have a slightly different Firewall interface or need a slightly different procedure to let a program through the Firewall. The procedure that we have outlined here is for Windows 10. Regardless, you could pull off the process if you know the name and location of Hallmark’s executable file. It is typically a .exe file in the software’s installation folder.

Other programs that you should take into account when Hallmark Card Studio won’t work include Windows Defender and third-party antivirus programs.

What Are The Minimum System Requirements For Running Hallmark Card Studio On My PC?

  • Windows Vista, 7, 8, 10, or 11.
  • 1 GB RAM or more
  • Intel® Pentium® 4 or faster
  • Color printer
  • Internet connection to use the Online (Download) Version
  • DVD drive if you are using the Offline (Box) Version

What Can I Create With Hallmark Card Studio?

  • Scrapbook pages
  • Cards for every occasion
  • Holiday photo cards
  • Themed party sets
  • Calendars
  • Envelopes
  • School and home signs
  • Labels
  • Collages


  • The online and offline versions of Hallmark Card Studio are exactly the same. Make your choice based on the storage space that you have on your PC and the strength of your connection to the Internet.
  • You cannot install the online version and the offline version of Hallmark Card Studio at the same time. To switch between versions, you should uninstall the version on your PC before installing the other version.
  • On Windows OS, you can use the 32-bit version of Hallmark Card Studio no matter if your PC is 32-bit or 64-bit. However, on macOS, you cannot install a 32-bit version.

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