[SOLVED] Samsung Soundbar Remote Not Working

Overall, while the standard sound quality of Samsung televisions is reasonable for most of the time, many homeowners nowadays still find it less than ideal. Once it comes to optimizing the audio experience in front of TVs, people have a lot of choices but few prove as good as soundbars. By taking advantage of soundbars, owners of Samsung televisions could adjust the sound quality to their liking with relative ease. Nonetheless, certain issues may get in the way of adjustment and Samsung soundbar remote not working is a prime example.

An Analysis Of Issues On Remotes 

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Unable to use the remote of your Samsung soundbar to apply changes to sound settings and don’t know why? If that is the case, this article would be of use to you. Down below is all the information that you must keep in mind about malfunctions of soundbar remotes.

Soundbar Remotes Not Working: Suspects 

Different problems have different causes but if you notice your Samsung soundbar remote not working, you should memorize these possibilities.


The no-nonsense nature of Samsung soundbars means the odds of them acting up in the course of operation tend to be low. However, it’s worth pointing out that your soundbar could still develop hiccups every now and then. Usually, the majority of hiccups on Samsung soundbar create negligible nuisances that go away by themselves as time passes by. Exceptions exist though: a number of hiccups interfere with operations on soundbars including the processing of remote signals which render the remote useless.

Transmitter And Receiver 

The moment you hit buttons on your remote, its transmitter automatically sends signals to the receiver of the soundbar to execute the changes. Needless to say, if the transmitter and/or receiver run into troubles, it’s impossible to change the sound settings from a distance. Things only go back to normal if you manage to address the problems that plague the transmitter/receiver. Depending on the severity of the issue, you may have to spend quite a bit of money on the repair/replacement.

Signal Blockades 

The transmitter and receiver seem intact to your eyes but the remote of your soundbar remains unusable? Then there is a very good chance that the situation is the work of signal blockages in the vicinity. In case you don’t know, remote signals have an easy time passing through solid matters but particular materials could block them. As a result, if your remotes turn into a paperweight out of the blue, it’s strongly recommended that you take signal blockages into account.


On paper, the range of Samsung remotes is long enough to reach out to distant soundbars but in use, numerous factors influence it. If your soundbar stays within the range of the remote, you should be able to change the sound settings at will. On the other hand, if the distance between the remote and the soundbar exceeds the signal range, the application of changes suffers significantly. Unsurprisingly, various articles that deal with Samsung soundbar remote not working include range in their list of suspects.


Well, remotes draw power from batteries so it’s natural that batteries dictate the performance of remotes. If batteries of your remote approach depletion, its range is going to drop and that prevents changes to sound settings. Thus, it’s widely advised that you give batteries some thought as you troubleshoot the remote of your Samsung soundbar. On the bright side, if the batteries of your remote can no longer sustain it, there is no need to do much to restore operation.

How To Get Remotes Working Again 

Generally speaking, people use all sorts of solutions to fix malfunctioning remotes with varying degrees of success. Nonetheless, if you prioritize efficiency and effectiveness, you must try out the following measures.

Consider Restarting The Soundbar 

For hiccups on Samsung soundbars, restart is by all accounts one of the best fixes to use. By restating your soundbar, you could get rid of the hiccups that impair its performance in one fell swoop.

  • Step 1: Turn on the soundbar
  • Step 2: Press and hold the Power button on the control panel
  • Step 3: Let go of the Power button when you see  “INIT OK” on the display

Note: To be thorough, it’s suggested that you restart your soundbar remote as well. Procedures change between models so you should take a look at the owner’s manual.

Inspect The Transmitter And Receiver

Check the transmitter (remote) and receiver (soundbar) for signs of damages. If you fail to find anything out of the ordinary, feel free to skip to the next fix. However, if you detect damages on either the transmitter or receiver, measure the extent at the earliest opportunity. Repair may be possible for minor damages but if the damages prove extensive, replacement is the superior option.

Look For Signal Blockages 

Move everything that stands between the remote and your soundbar to create a clear line of sight. In addition to that, as a precaution, remove wireless devices in the surroundings to keep signal interferences to a minimum. Afterward, turn on your Samsung TV and its soundbar before testing the responsiveness of the soundbar remote. With signal blockages gone, your remote would have no trouble sending signals to the soundbar at any time.

Move Up A Bit 

So you suspect that range is responsible for your situation with the soundbar remote? Then all you have to do is to move up a bit to bring the soundbar within the range of its remote. If the remote starts working again, you could conclude that range is the culprit. To prevent further range issues in the future, it’s best to rearrange the interior to close the distance between the soundbar and its remote.

Replace The Batteries 

To put it plainly, inconsistent performance is the tell-tale sign of depleted batteries in remotes. That is why if you cannot remember the last time you bought new batteries for your remote, replace its batteries at once. Sometimes, remotes with depleted batteries could work for a brief period of time if you turn the batteries. Still, in the long run, it’s a good idea to grab another set of batteries from the store.


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How do I get a new remote for my Samsung soundbar?

In the beginning, go to the Samsung website, enter the model of your soundbar and locate the remote for it. Next, look around the local hardware stores to see if you could get one from them. If you don’t have any luck with the stores, you should visit online retailers but it’s essential to exercise caution. Stick to reputable retailers such as Amazon, eBay and so on to avoid getting scammed.

What is the ideal replacement interval for batteries of Samsung remotes? 

The battery drain varies from case to case but the more you use your soundbar remote, the shorter the replacement internal for batteries. On average, it takes between three and six months for Samsung soundbar remotes to deplete a set of batteries. To get the most out of your remote, prioritize products from well-known brands while shopping for batteries. Using dirt-cheap batteries from unknown names not only leads to interruptions of usage but also exposes your remote to multiple hazards.

Is the remote covered in the warranty of Samsung? 

For your information. Samsung classifies remotes as accessories which means its warranty covers them. If your remote fails due to manufacturing defects within the warranty period, you could claim a replacement free of charge. Contact the Samsung customer service in your region to get more details about the claiming procedures.

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