[SOLVED] Galaxy S4 Turns Off

Generally speaking, if your Samsung Galaxy S4 turns off at random intervals, there is a good chance that it’s experiencing battery issues so you should examine and inspect the battery. Besides that, you could also boot into Safe Mode, wipe cache partition and perform a factory reset. You have a hard time carrying out the solutions on your own and could use some help? In that case, this article is for you. 

The Root Of The Problem

Battery

All in all, the battery is responsible for sustaining the operation of your Samsung phone so if it acts up, the device could go haywire. Thus, once it comes to Galaxy S4 turning off out of the blue, you should give the battery some thought. Common issues that involve the battery on phones consist of loose connection, old age and so on. On the bright side, if you know what must be done, you would be able to bring your Samsung Galaxy S4 back to normal with relative ease. 

Software

Nowadays, it’s not uncommon for people to use third-party software to modify their phone experience. That being said, while third-party software prove useful, they could mess up the performance of devices on occasions. Your Galaxy S4 keeps turning off by itself even though it’s nearly brand-new? Then it’s strongly recommended that you add software to your list of suspects.

Firmware 

You could think of firmware as software that provide instructions to hardware so devices could function. In the case that firmware run into issues, it’s only natural that devices won’t be able to perform to their full potential. 

Actions To Take

Examine And Inspect The Battery 

For your information, if the battery is not properly secured inside the battery compartment, the amount of power that reaches the phone would be unstable. If the phone is unable to receive sufficient power in a consistent manner, the device may turn off by itself every now and then. For good measure, you should use sellotape, scotch tape and so on to hold the battery in place. By doing so, you don’t have to worry about loose connection between the battery and the device 

Note: If you have been using your Samsung phone for a long time, it’s possible that the battery is due for replacement. Aged batteries usually struggle to hold charge as well as deliver charge to devices over time. Nowadays, you could get your hands on batteries for Galaxy S4 from many sources. That being said, it’s wise to prioritize reputable suppliers to avoid issues down the line. 

Boot Into Safe Mode

  • Step 1: Power off your phone.
  • Step 2: Press and hold the Power button then let go of the button the moment you see the Samsung logo. Proceed to tap the Menu button repeatedly until you get to the home screen.  
  • Step 3: Assuming that you don’t mess up, you should see Safe Mode on the bottom left of the screen. Now all you have to do is to determine whether the issue persists. 

If your phone works as expected in Safe Mode, you could conclude that one of the third-party applications is at fault. To be thorough, you may want to uninstall non-essential apps on your Samsung phones, especially knees you installed recently. 

Wipe Cache Partition 

  • Step 1: Power off your phone.
  • Step 2: Press and hold Power, Home and Volume Up buttons at the same time. As soon as the device vibrates, let go of the Power buttons but keep holding down the other two buttons. 
  • Step 3: Let go of the Home and Volume Up buttons once the Recovery Mode menu appears. Next, use Volume Up/Down buttons to navigate to wipe cache partition and press the Power button. 
  • Step 4: Confirm your decision if prompted. 
  • Step 5: Back out to the Recovery Mode menu, navigate to reboot system now using Volume Up/Down buttons then press the Power button. 

Perform A Factory Reset

  • Step 1: Power off your phone.
  • Step 2: Press and hold Power, Home and Volume Up buttons at the same time. As soon as the device vibrates, let go of the Power buttons but keep holding down the other two buttons. 
  • Step 3: Let go of the Home and Volume Up buttons once the Recovery Mode menu appears. Next, use Volume Up/Down buttons to navigate to wipe data/factory reset and press the Power button. 
  • Step 4: Confirm your decision if prompted. 
  • Step 5: See how things turn out. 

Galaxy S4 Turning On And Off In Quick Succession: Troubleshooting 

If you notice your Samsung phone turning on and off in quick succession, the Power button is the root of the problem. In the beginning, see if the Power is stuck and flick it a couple of times if necessary. Feel free to make use of compressed air to remove particles that could be jamming the Power button. Alternatively, remove the battery then wipe the Power button down using an alcohol wipe.

How Do I Run A Diagnostic On Samsung Phones?

To run a diagnostic on a Samsung phone, launch the Phone app, open the keypad and type *#0*#. That will open up the diagnostic screen as well as tests that you could carry out.